Principles and policies

Linda Kirkman:

Relationship skills for life

 

Counselling, professional development, workshops and seminars on relationships and sexuality across the life span

Principles:

  • Clients and potential clients will be treated with respect at all times.
  • I conduct my work in a credible, safe and trustworthy manner to an excellent standard.
  • I stay up to date with research and policy.
  • Administration will be managed efficiently and promptly; this includes phone calls, email responses and invoicing.

Policies:

Phone and email response policy: Calls and emails will be responded to between 9 am and 9 pm Monday to Friday.

Complaint policy: I value and respect your feedback and will respond to complaints through discussing your concerns and coming to a mutually agreeable arrangement.

Workshop or professional development bookings require a non-refundable 25% deposit on booking.

Cancellation policy: For workshops or professional development cancelled within five working days of the event a 40% fee is required. Cancellations made earlier than five working days will not generate a fee other than the non-refundable deposit.

 

 

 

Contact: M 0419402373 E linda@lindakirkman.org T @lindathestar

 

Relationship skills for life

©Linda Kirkman 2017