Counselling, professional development, workshops and seminars on relationships and sexuality across the life span
The national Code of Conduct sets standards for non-registered providers, who are not regulated under the national scheme by AHPRA. It also applies to registered practitioners operating outside their area of registration, for example a physiotherapist providing reiki therapy.
The code became Victorian law on 1 February 2017. Any possible breach of this code by a non-registered provider may be grounds for a complaint to, or investigation by, the HCC.
In summary, the Code of Conduct says that practitioners must:
Provide services in a safe and ethical manner
Obtain consent from their clients
Display appropriate conduct when giving treatment advice
Report concerns about treatment or care provided by other health care workers
Take appropriate action in response to adverse events
Adopt standard precautions for infection control
Practice safely if diagnosed with infectious medical conditions
Not make claims to cure certain serious illnesses
Not misinform their clients
Not practice under the influence of alcohol or drugs
Modify or stop practicing if they have certain mental or physical impairments
Not financially exploit clients
Not engage in sexual misconduct
Comply with relevant privacy laws
Keep appropriate records
Be covered by appropriate insurance
Display information about this code and how to make a complaint.
If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them quickly and fairly.
If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial. To lodge a complaint with the HCC:
Fill out a complaint form online at hcc.vic.gov.au or
Phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.
Contact: M 0419402373 E firstname.lastname@example.org T @lindathestar
Relationship skills for life
©Linda Kirkman 2017